Privacy Policy | Effective Date: 7/7/2025
Vocelli Pizza (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information, including when you sign up for our loyalty program in-store or online, and when you receive email and SMS marketing messages from us through our 10DLC (10-Digit Long Code) campaigns in the United States.
- Information We Collect
We may collect the following information:
-Personal Information: Name, mobile number, email address, date of birth, and mailing address when you join our loyalty program or otherwise interact with us.
-Transactional Data: Purchase history, store location, loyalty rewards usage, and other engagement with our services.
-Marketing Preferences: Your opt-in choices and preferences for receiving email and SMS marketing messages.
- How We Use Your Information
We use your information to:
-Provide and manage your loyalty program membership.
-Send you promotional offers, discounts, and updates via email and SMS (if you opt in).
-Improve our products, services, and customer experience.
-Respond to customer service requests and inquiries.
- SMS Marketing and Consent
By providing your mobile number and opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., pizza deals, loyalty rewards, general marketing messaging) from Vocelli Pizza at the number you provided.
-Message Frequency: Varies based on your engagement.
-Message and Data Rates May Apply.
-Opt-Out: You can reply STOP to any SMS to opt out.
-Help: Reply HELP for customer support or contact us at [email protected]
We do not sell or share your phone number with third-party marketers. Your consent to receive SMS messages is not a condition of purchase.
- Data Sharing and Disclosure
We do not sell your personal information. We may share it with:
-Service Providers: Third-party vendors who help us operate our business (e.g., SMS delivery platforms, customer support providers).
-Legal Requirements: When required to comply with applicable laws or legal processes.
- Data Security
-We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
- Your Choices and Rights
You have the right to:
-Access, update, or delete your personal information.
-Withdraw consent to receive SMS messages at any time by replying STOP or contacting us. To be removed from email messages contact us at [email protected]
- Children’s Privacy
-Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
- Changes to This Policy
-We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
- Contact Us
-If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Vocelli Pizza
[email protected]
1-800-707-1111